Compliance & Legal

EE PAYM Business Service/Upgrade Agreement

Version 10

Mdee April 2026 OOB Charges

New charges apply from 31st March 2026

Mdee EE Proofs for Face-to-Face Sales

EEPS(01)05-21

BT Ofcom Price Rise Transparency

BT/EE have already removed CPI+3.9% price rise treatment for new/resigning

BT Annual Price Rise Calculator

This Excel calculator is available for partners to support with offline contract

EE Pre-contract (1-3 Connections) Template

EE Pre-contract (4-10 Connections) Template

EE Proof Policy: Channel Partners

Version 12.9

EE Proofing Matrix

Version 8. To be used in accordance with the Network Proofing Policy

Mdee EE SMS Fair Usage Policy Notice

Please be aware of the following

EE B2B Compliance Guidelines

Version 33

EE B2B Compliance Training Guide

Version 25

EE Distance Sales - Stockists: Sales, Verification Scripts and Welcome Letters

Version 25

EE Face to Face Sales: Business Contract Completion and Supporting Documents

Version 20

BT EECC Pre-Contract Documents

From 17 June all Partners must make sure the customer is presented with a

BT Pre-Contract Template Example

This contract summary contains the main elements of this service offer

Mdee Privacy Policy

PP(1)03-20

BT Digital Economy Act Spend Caps: Corporate Treatment

The law is changing and any mobile customer

BT Digital Economy Act Spend Caps: Partner Channel

A new OFCOM regulation called the Digital Economy Act

EE Indirect Partner Complaint Management Guidelines

Version 1

EE Indirect Partnerships: Supporting Our Disabled and Vulnerable Customers

We have been working hard to

EE PCIDSS Compliance Guidelines

Version 1.2

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